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Operations Specialist

  • Monitor the continuous requests of clients after a site-launch
  • Assist in all day-to-day operations
  • Primary on-call one day per week
  • Primary on-call one evening per week as needed
  • Primary on-call one weekend per six weeks as needed

Job Description
This position involves working directly with PrestoSports customers to make sure their requests are being acted upon, they know how to use the system and are happy with our service.

He/she will be responding to emails and phone calls on support from customers on issues such as:
  • Graphic design requests
  • Broadcasting and Stats Entry
  • Featuring content on different pages of a website
  • Promoting special events and tournaments
  • Layout changes/enhancements
  • Feature requests
  • Updating website’s navigation
  • Photo sizing and uploads
  • Creating or closing user account
  • Updating a recruiting form or roster
  • Recreating bugs/errors
  • Managing account access
  • Setting up PrestoSports features (Marketplace, Photo Store, Awards, etc.)

When not answering customer requests, he or she will be a valuable member of the operations team and help with various day-to-day tasks. These might include:
  • New feature development and testing
  • Software release testing
  • Client and staff training

Looking to combine your love of sports with your professional life? Is your current job fully leveraging your talents? PrestoSports, one of the leading tech companies in the sports industry, is seeking candidates who are great with people and want to be part of a winning team. We are currently filling an Operations Specialist position, which is responsible for helping with on-call support, contributing to company initiatives and helping better educate our client base.

Who We Want
  • The person who really is a "people person" and will go above and beyond to help.
  • The one who spends a few extra minutes each day to learn why they did the task instead of just being happy it is done.
  • A self-starter with great phone and email skills and loves showing them off on occasional nights and weekends.
  • An energetic and creative thinker who loves talking about schedules, scores, stats and SPORTS!

Who We Are
  • Don't worry, we don't like punching clocks either. We focus on results!
  • Ping pong, HTML, foosball, stats entry skills not required, but a plus.
  • And of course...happy client, happy life!

This full-time position is in Rockville, Maryland and includes benefits. Please email your resume to The position is available immediately.